Welcome to FileSender

In order for this service to operate it must retain some information about files, who can access them, and what has happened. Files will be automatically removed from the system when they expire and other retained information will be removed from the system and database after some amount of time has passed. This page allows you to see how long various pieces of information are retained by this installation.

Note that when a transfer is deleted, all the related files are also deleted along with the copies of any emails that have been sent out which relate to the transfer.

Number of days information is retained

Value Description
25 Maximum number of days until a transfer expires
10 If a transfer fails you might be offered the ability to report the issue directly through this web interface. That report will be removed from the server database after this many days have passed.
30 Number of days emails sent to a user will be retained
0 Once a guest has expired they are removed after this many days
31 Days that a log of what actions have happened is retained.
90 Days that a log of tracking events are retained. These are primarily email bounce events.
The email addresses you send files to are stored while your account is in the system. You can delete just this specific information in your user profile at any time using the button to clear requent recipients on the My profile page. Note that the button on the my profile page will only clear part of your profile, the email address may still be in one of the above logs for the duration that those logs are kept.